24.06.2026

LAMA Plus emails in a new look

We have updated the email message settings from LAMA Plus to make important information clearer, easier to understand, and now enhanced with additional options for better awareness.

New Infoservis

Dear customers,

we have adjusted the settings for email messages from LAMA Plus so that you receive important information in a clearer format and at the right time.

We are now adding new features that will keep you better informed about the status of your orders - from receipt and processing to the handover of the packing slip to the shipping department.

Order accepted for processing (for the user)

Order accepted for processing (for the entire company)

Send delivery note to shipping

At the same time, we have given the emails a more modern design, divided them by topics, and simplified the settings according to your needs.

 

INFOSERVIS is clearly divided into three sections:

Marketing

Promotions, sales, new products, news, and technical
announcements.

✓ Overview of current events

✓ New Products

✓ Important organizational information

Business

Notifications regarding orders, shipping, pending items, or open complaints. 

✓ More information about order status and shipping

✓ Overview of pending goods

✓ Info about complaints

Finance

New invoices, payment reminders, or information about overdue invoices.

✓ Due date reminders

✓ Overdue invoice overview

✓  More options for better overview

 

Your settings are retained.

Your current settings will remain intact and will automatically transfer to the new Infoservis. You will continue to receive emails based on your current choices. If you want to take advantage of the new options, you can adjust your settings to suit your needs at any time.

View my settings
 

Where will your emails be sent?

User e-mail

The default address for each user. Messages from Infoservis are sent to this email address according to your settings.

You can check or change it in the Contacts section.

Business e-mail

A shared address for the entire company, set by the administrator in Invoicing Data. Used for notifications about orders without a designated user, for example when ordering through a merchant.

If not set, the companys main email address will be used.

 

Thanks to the new Infoservis with more options and a new design, you will always have important information at hand.